Kanban is becoming a fashonable term in the Agile world. Is it really an answer to all of our problems? Join me in discovering how a team of sysadmins dragged the best of it, added a chunk of Scrum and came up with a clear and sustainable process for support teams. Then, let’s take a look at another team that successfully followed their example.
http://submit2012.agilealliance.org/files/session_pdfs/Agile2012 2.0.pdf
