A wise Greek coach said “We have two ears and one mouth so we listen twice as much as we speak. Sadly, many coaches fail to listen before starting to train people around “how to do agile.” This session will challenge you to pragmatically map context (people, product, technologies) to a subset of agile practices and principles. Going beyond simply teaching process we will create outcome based coaching plans that introduce tools that augment existing strengths and address contextual challenges.
http://submit2012.agilealliance.org/files/session_pdfs/CoachingIsMoreThanTelling.pdf
