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User Experience [clear filter]
Monday, August 13


Problem Statement to Scrum Board: Design Studio Using Systematic Creativity for Innovation: Will Evans
This workshop is an introduction to how teams can use Design Studio to generate new solutions and move quickly from brainstorming to design to stories. This variation on the popular Design Studio methodology takes a new approach: using systematic creativity templates. Systematic creativity is focused, subject to specific constraints, highly actionable, and can be carried out comprehensively by a small team. Teams gain all the benefits of a design studio, such as shared understanding, generative ideation, critique and iterative refinement – but in a more focused way so that a team can, upon completion of this activity, immediately begin story gathering and estimations.

avatar for Will Evans

Will Evans

Mr., Mr.
Will Evans explores the convergence of practice and theory using Lean Systems, Design Thinking, and LeanUX with global corporations from NYC to Berlin to Singapore. As Chief Design Officer at PraxisFlow, he works with a select group of corporate clients undergoing Lean and Agile transformations... Read More →

Monday August 13, 2012 9:00am - 12:30pm
Dallas 1-2


The Fastest Learner Wins: Exploring the Innovator’s DNA: Mary Poppendieck, Tom Poppendieck
No matter how large and successful a company is today, it's long term survival is by no means guaranteed. Only a few large companies have been able to sustain growth over time by coming up with a steady stream of new disruptive businesses. How do they do it? Innovative companies create a climate in which cross functional teams conduct rapid, inexpensive experiments directly with customers. They foster the five innovation skills described in Clayton Christensen's book: The Innovator’s DNA - Observing, Questioning, Associating, Networking, and Experimenting. This Workshop is about using continuous feedback to speed up learning and radically improve the process of developing of software-intensive systems. It covers: 1. Continuous Delivery 2. Continuous Design 3. Continuous Experimentation 4. Continuous Progress Participants will explore questions such as: 1. Do our value streams bring together into a single network all of the capabilities necessary to create and deliver a compelling offer to customers? 2. Do team members understand who their customers are and why these customers will choose our product above all alternatives? 3. Does value flow from idea to delivery on a continuous basis and in a disciplined manner that delivers unassailable quality? 4. Are features validated against real customer behavior and modified based on whole system feedback? 5. Does everyone constantly challenge the status-quo and experiment with alternate ways of delivering even more compelling value to customers?

avatar for Mary Poppendieck

Mary Poppendieck

Lean Software
Mary Poppendieck has been in the Information Technology industry for over forty years. She has managed software development, supply chain management, manufacturing operations, and new product development. She spearheaded the implementation of a Just-in-Time system in a 3M manufacturing... Read More →

Monday August 13, 2012 1:30pm - 5:00pm
Texas C


The UX of User Stories: Anders Ramsay
Agile methods emerged in the highly task-oriented world of enterprise software, where it made a good deal of sense to expect that a customer would be able to tell developers what features the software should contain. "I want to first be able to do this, then that, and then I want to see a list of the other thing." And thus User Stories were formed around that premise. Within that world, they’ve become incredibly powerful and nimble tools for team communication, planning, and more. But software products have moved well beyond those shores. Today’s software is often either too complex or too experience-oriented for customers to know what features to ask for, or worse, they think they know what to ask for, but that is based on a dated understanding of rapidly evolving interface paradigms. In this hybrid lecture/workshop, we’ll show how a UX-oriented approach to story development can help teams transform often fuzzy and emotion-oriented customer needs and desires into actual estimable features that a software team can build and deliver. We’ll also show how the old delivery-focused model of story development is highly revealing of the origins of Agile UX anti-patterns (e.g. the “feeding the beast” phenomenon), and how a UX-oriented approach can mitigate or eliminate much of it. Topics covered will include: * Methods for eliciting both feature and experience-oriented stories. * Mapping experience-oriented stories vs the more common storymapping. * Integrating UI exploration into story development. * From experience-oriented stories to dev-ready stories. * The UX of story estimating. * Stories and the product road map and MVP. * Stories and sprints/iterations. * Stories and the concept of Done vs Validated.

avatar for Anders Ramsay

Anders Ramsay


Monday August 13, 2012 1:30pm - 5:00pm
Dallas 1-2
Tuesday, August 14


Lessons Learned Integrating UX into Agile Teams: Brian Sobus
As Agile has evolved, it has become a challenge to get dependent teams working together in a synchronous fashion. One type of team that has always presented a challenge to me, as a development manager, has been the UX team. This talk explores my various attempts at integrating UX into Agile Teams. It tells of the sordid history, of what worked, and what truly did not. I will also work with the audience and gather their ideas, patterns, and potential solutions. After the conference, I will gather the results and publish them.
http://submit2012.agilealliance.org/files/session_pdfs/Lessons Learned Integrating UX into Agile Teams.2012.08.With Notes.pdf

Tuesday August 14, 2012 11:00am - 12:00pm
Dallas 1-2


Extreme Design — The Secrets to Successful Design Pairing: Samuel Bowles
Whether you're a designer or a developer there's a simple way to get better at both, help others around you improve, and make working together more enjoyable. The power of design pairing can produce better ideas faster and instill greater empathy for both design and programming throughout your company. Samuel Bowles will explore how his team has adopted the principles of design pairing in a number of contexts and configurations. His observations are based on the contrast between his work in traditional design firms and as a member of various Agile development teams. He will explore the various types of design pairing and especially the power of cross-functional pairing.
http://submit2012.agilealliance.org/files/session_pdfs/Design Pairing — Version 5 Agile 2012.pdf

avatar for Samuel Bowles

Samuel Bowles

Software Craftsman, Mutually Human
Samuel Mikel Bowles' started his 16 year career at Burger King where he held the ambiguous title of webmaster. Still a polyglot he works as a visual & interaction designer, front end developer, and Agile practitioner at Mutually Human. He is a dedicated practitioner and international... Read More →

Tuesday August 14, 2012 1:30pm - 3:00pm
Dallas 1-2


Simple Methods for Reliable User Involvement: Hugh Beyer
One of the difficult problems faced by an Agile team is that of getting reliable user input. Because Agile projects depend on minimal up-front planning and specification, user feedback is critical. But product owners are rarely users themselves and the actual end-users are often located elsewhere and may be highly diverse. This session introduces participants to Contextual Inquiry (CI), a proven field research method for understanding users and their needs. We introduce CI, show how it fits into Agile development, and give participants practice in gathering data and then writing user stories.


Tuesday August 14, 2012 3:30pm - 5:00pm
Dallas 1-2
Wednesday, August 15


Agile UX Research Practices Applied : Miki Konno
The Sprint team often has to create practices to quickly iterate, develop and test user experiences within the sprint cadence. I will cover how the teams applied "Quick Pulse Studies" to put new ideas, designs, and concepts in front of customers on a regular basis; it requires minimal advance planning, can have immediate product impact, and can meet urgent needs. I will use rich examples and case studies to see how the engineering team all work together toward one goal - getting user feedback frequently and consistently into working software during the agile development cycle.
http://submit2012.agilealliance.org/files/session_pdfs/Agile2012_Presentation_Miki_Konno (Aug2012).pdf


Wednesday August 15, 2012 9:00am - 10:30am
Dallas 1-2


User Driven Development: Alline Watkins
As Agile Development drastically changed the Waterfall world, the Lean Startup concepts will drastically change Agile Development, mainly for enterprises. [Eric Ries](http://startuplessonslearned.com) is brilliantly teaching us how to deal with uncertainty in the business world. It is about time to take advantage of these techniques and learn how to apply them in the whole software development process. User Driven Development is Agile Development revised to incorporate the Lean Startups principles.


Wednesday August 15, 2012 11:00am - 12:00pm
Dallas 1-2


Hold the Sprinkles! Cupcakes, layers, and Agile UX design requirements: Carissa Demetris
Are you a business analyst working in an Agile environment? Ever feel like you’re missing the big picture, focusing on iterations of details? Agile teams can often get caught up in a single product feature, iterating on that one feature to its most complete state. While this approach gives the user fully-fleshed functionality in one area, often the larger workflow is forgotten. We know that a complete and meaningful user experience is important for product success, but prioritizing requirements across the entire user workflow can be challenging. Using the concepts from Jeff Patton's story mapping exercise, this presentation will show how you can use a layered design approach to create the most valuable end-to-end user experience. Applied at this level, story mapping helps to identify the basic set of requirements for the workflow, and illustrates options for layering enhancements and embellishments. This technique builds on traditional use cases and workflows and adds a visual map to create a complete user experience with the right level of functionality. Participants will hear examples of how this method has been applied at ProQuest, LLC and learn how to use this simple, effective method to start designing the end-to-end user experience in an Agile way. They will also take away tips for thinking agilely when designing their next project, and they will take away cupcakes.
http://submit2012.agilealliance.org/files/session_pdfs/Agile2012 UXD Design Mapping.pdf

avatar for Carissa Demetris

Carissa Demetris

Avid people-watcher, teacher and do-er.

Wednesday August 15, 2012 1:30pm - 3:00pm
Dallas 1-2


Using Rapid Prototyping for Design Iteration: Hugh Beyer
In theory, Agile projects can iterate their design with users through the regular sprint process. In practice, few projects can afford to revisit completed stories repeatedly until they are right. It’s critical that stories define user needs correctly from the start. Paper prototyping is a key technique for iterating a design with users before development work on a story starts. In this session, we show how to build effective prototypes and how to use them in field interviews to get the most reliable feedback.


Wednesday August 15, 2012 3:30pm - 5:00pm
Dallas 1-2
Thursday, August 16


Making an Impact: Agile UX Team of One: Virginia Cagwin
Frustrated? Overwhelmed? Wondering if you’re making an impact with your team or company? Being an Agile UX team of one can be very lonely and exhausting, but it doesn’t have to be. You have a whole team of people at your disposal to help you create the best user experience for your customers. With this new team behind you, you'll be sure to make an impact. In this session, you will gain knowledge on how to educate and collaborate with your team to build an Agile UX practice, tools to keep documentation to a minimum, incorporating design methods into the Agile process to help move a project forward, and ways to share with executives how your new UX practice is making an impact. Most importantly, the presenter will share secrets on how to keep you energized throughout a project.

avatar for Virginia Cagwin

Virginia Cagwin

UX Consultant, Slalom Consulting
Virginia Cagwin is a UX Consultant for Slalom Consulting that practices Lean UX methods to help teams gain shared understanding, focus, and communication. Virginia started her design career has a graphic artist working on brands such as McDonalds, Dunkin Donuts and Baskin Robbins... Read More →

Thursday August 16, 2012 9:00am - 10:30am
Dallas 1-2


Exploring UX techniques and practices - When should they be applied? Get some practice!: Ariadna Font
The need to incorporate UX practices and techniques into Agile is quickly becoming a no-brainer. But how do experts do it? Let's find out so that you can do it too!
In this highly collaborative workshop, we will start by reviewing unfamiliar UX practices and techniques suited for different stages of the product life cycle. Example UX techniques that we'll explore include Stakeholder maps, Personas, Story maps, UX maps, Storyboards, Contextual inquiry, Visual Project Board and Backlog, paper prototypes, Behavioral-Driven Development (BDD) and do-it-yourself (or guerrilla) Usability Testing.
Then, we'll put theory to practice and have a focused collaborative design session allowing teams to pick their technique of choice for each stage.
Come to this session to:
  • Find out the newest lean UX techniques
  • Put UX techniques to practice with a team and learn to effectively deliver an MVP fast
  • Enlighten us with your new favorite UX technique(s)
  • Experience collaborative and iterative design first hand
  • Build up the confidence to initiate collaborative creative thinking about ideas that have a business impact and that will wow your users

http://submit2012.agilealliance.org/files/session_pdfs/Exploring UX Practices 4 product development Agile2012.pdf

avatar for Ariadna Font

Ariadna Font

UX Lead & Development Manager, IBM
I'm the UX Lead at Vivisimo, an IBM Company, building enterprise search software. I have been practicing, introducing and spearheading Agile and UX methods at Vivisimo with the ultimate goal to improve communication, gain shared understanding and increase happiness. I strive to... Read More →

Thursday August 16, 2012 1:30pm - 3:00pm
Dallas 1-2